Opening Hours

Mon: 12pm-5pm
Tue: 10am-5pm
Wed: 10am-5pm
Thu: 10am-5pm
Fri: 10am-5pm
Sat : 10am-5pm
Sun : 11am-4pm

Phone Orders & Delivery

  1. Once you find a product you like on the website. Please call or email us if you require further info about the item(s) you are interested in, as well as discuss payment and delivery options.
  2. Credit Card payments can be processed securely via a mobile banking application or by bank transfer.
  3. Delivery costs $7 North & South Island, for rural address $10.00. New Zealand Delivery addresses only. We prefer to use Courier Post who offer a next business day delivery service NZ wide.

Returns Policy

We offer exchanges or store credit for change of mind for returned items. We do not accept exchanges on sale items. We do not offer refunds. Tags must be attached and garments in a re-sellable condition within 7 days. Receipts need to be retained as proof of purchase.

Gift Purchases

We attach a gift exchange tag to gift items on request, allowing the recipient to exchange the size, style or take a credit note. Returned gifts cannot be exchanged for cash/card refunds.

Faulty Items

Please retain your proof of purchase. If you have reason to believe our garment is faulty, please come into store and we will assess. Alternatively, give us a call on 09 522 2819 to discuss your options. Garments need to be laundered. We meet all expectations under the Consumers Guarantees Act and it is our expressed wish that all customers are satisfied with their Route 66 purchase.

Gift Vouchers

Gift vouchers are available in any $ value. Route 66 vouchers are valid for 12 months from date of issue and cannot be redeemed for cash or credit.

Sizing Guide

Use our size guide as a reference to help find the perfect denim fit.

Loyalty Programme

Sign up to our Route 66 Milestones Loyalty Programme to receive the following benefits:

  • Every $500 spent, receive a $50 voucher to spend on your next purchase.
  • Accumulate points that do not expire.
  • Keep a record of your purchases to ensure you always know the style of your favourite pair of jeans